Our taxi and limousine services operate 24/7, ensuring reliable transportation to and from Toronto Pearson International Airport. All bookings are subject to vehicle and driver availability at the time of confirmation.
Customers are advised to pre-book their ride through our official website, phone, or mobile app. Upon successful booking, a confirmation will be sent via SMS or email, which must be retained for reference and verification.
For airport pickups, we offer a complimentary waiting time of 30 minutes from the actual flight landing time. Beyond this, additional charges may apply. For non-airport pickups, a grace period of 10 minutes is allowed before waiting time charges begin.
All fare estimates provided at the time of booking are approximate and may vary based on actual travel time, traffic, tolls, and route changes. Final fare will include applicable taxes and additional service charges, if any.
Cancellations must be made at least 3 hours before the scheduled pickup time. A cancellation fee may apply for late cancellations or no-shows. Full fare will be charged if the customer fails to appear at the pickup location without prior notice.
Customers are responsible for their personal belongings. We are not liable for any lost or damaged items during transit. Luggage capacity is based on the vehicle type booked, and excess luggage may require a vehicle upgrade.
Passengers are expected to behave respectfully with our drivers and follow safety regulations at all times. The company reserves the right to refuse service in cases of intoxication, abusive behavior, or safety concerns.
Child seats can be requested at the time of booking and are subject to availability. We strive to accommodate accessibility needs with prior notice. Please inform us during booking if any special arrangements are required.
We shall not be held responsible for delays or failure in service due to unforeseen circumstances such as extreme weather, road closures, mechanical breakdowns, or other events beyond our control.
These terms and conditions are subject to change without prior notice. By using our services, you agree to the latest version of our terms. All disputes shall be governed under the laws of the Province of Ontario.