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FAQ
Frequently Asked Questions
General frequently asked questions
We’ve compiled the most frequently asked questions to help you plan your journey with ease.
We’re professional
From punctuality to attention to detail, we ensure every ride meets the highest standards.
How do I book a ride?
Booking is easy! You can reserve your ride online through our website or mobile app, or simply call our customer service team. We strive to make the process quick and convenient for you.
What payment methods do you accept?
We accept all major credit and debit cards for hassle-free payments. Cash payments are also available upon request. Enjoy flexible options to suit your preferences.
How far in advance should I book a ride?
While we recommend booking at least 24 hours in advance for guaranteed availability, last-minute bookings are welcomed based on our schedule. We do our best to accommodate every request.
Are your drivers licensed and insured?
Yes, all our drivers are fully licensed and insured, ensuring your safety and peace of mind. They are experienced professionals committed to delivering excellent service every time.
What happens if my flight is delayed?
We track all flights in real-time, so if there’s a delay, we’ll adjust the pickup time accordingly. Your ride will be ready when you arrive, no matter what.